PERSONAL INFORMATION WE COLLECT
When you visit our Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your information, arranging for shipping/fulfillment, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to communicate with you (allow us to better service you in responding to your customer service requests and or follow up after correspondence (live chat, email or phone inquiries). Personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested. Improve our website in order to better serve you. Quickly process your transactions. Screen our orders for potential risk or fraud. When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services and or administer a contest, promotion, survey or other site feature.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We do not sell, trade, or otherwise transfer to outside parties your Personal Information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use BigCommerce to operate our online store--you can read more about how BigCommerce uses your Personal Information here: https://www.bigcommerce.com/privacy/
We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by visiting:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/
DO NOT TRACK
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
HOW DO WE PROTECT YOUR INFORMATION
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a gateway provider and are not stored or processed on our servers. Our website is scanned on a regular basis for malware, security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
THIRD PARTY LINKS
Our website may contain links to third party websites such as vendors or font providers. We have no control over the data or content these websites may gather from your visit. Any information collected by third parties is subject to their privacy policies.
CHILDREN ONLINE PRIVACY
We do not knowingly collect information from children under the age of 13. This website is not intended for children under the age of 13. If we learn of children under the age of 13 using our website, we will delete their account. We encourage parents and guardians to monitor their children’s online activities.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify you via email within 3 business days.
CAN SPAM ACT
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them.
We collect your email address in order to:
Send information, respond to inquiries, and/or other requests or questions.
Process orders and to send information and updates pertaining to orders.
Send you additional information related to your product and/or service.
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions or unsubscribe link in each email or email us at [email protected] and we will promptly remove you from ALL correspondence.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at: